Personalised artisan gifts for you & your home

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Terms & Conditions



Section 1. Website terms and conditions is based on a free document supplied by The Legal Stop Limited through its website




Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use which govern our relationship with you in relation to this web site. If you disagree with any part of these terms and conditions, please do not use our website.


The term ‘we’ means Ginial Arts and Crafts whose address is Juniper Lea, Low Juniper, Hexham NE47 0LA the owner of the website ("us" and "our" will be construed accordingly).


The term ‘you’ refers to the user or viewer of our website (and "your" will be construed accordingly).



Use of this Website


Unless otherwise stated, Ginial Arts and Crafts owns the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.


You may view website pages, download website pages and print website pages for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.


You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.


You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of malicious computer software.


You must not use our website to transmit or send unsolicited commercial communications.


You must not use our website for any purposes related to marketing without our express written consent.


Access to certain areas of this website is restricted. Ginial Arts and Crafts reserves the right to restrict access to areas of this website, or indeed this entire website, at its sole discretion.



Copyright and Licence


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.


You are granted a licence to use the material contained in this website subject to the restrictions described in these terms and conditions.


You are granted a licence to download, store, view, edit, use, reproduce, copy, print, any material contained in this website for your own personal and/or business purposes.


You are not permitted to:


  • republish material from this website (including republication on another website);

  • sell, rent, license, sublicense, lease, distribute, copy, duplicate, publish or reproduce material from the website and any material or any part thereof for use by any third party;

  • exploit material on our website for a commercial purpose;

  • use any material in any way that is unlawful or in breach of any person's legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable.


If you breach these terms and conditions in any way then the licence granted to you will be automatically terminated upon such breach and Ginial Arts and Crafts may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Upon the termination of the licence you will promptly and irrevocably delete from your computer systems and other electronic devices all copies of the material and any part thereof in your possession or control, and will permanently destroy any paper or other copies of the material and any part thereof in your possession or control.


Ginial Arts and Crafts reserves the right to exclude any person from using its website and material contained therein where a breach of these terms & conditions is suspected.


All material contained in this website is and remain the copyright of Ginial Arts and Crafts.


You must retain, and must not delete or remove all copyright notices and other proprietary notices placed by us on any material.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.


No Warranties


This website is provided “as is” without any representations or warranties, express or implied. Ginial Arts and Crafts makes no representations or warranties in relation to this website or the information and material provided on this website.  


The content of the pages of this website is for your general information and use only and it is subject to change without prior notice.


Ginial Arts and Crafts does not warrant that this website will be constantly available, or available at all; or that the information on this website is complete, true, accurate or non-misleading.


Nothing on this website constitutes, or is meant to constitute, advice of any kind.

We do not provide any warranty as to the suitability of the information and material found or offered on this website for any particular purpose. Your use of any information or material on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


You acknowledge that information and material found or offered on this website may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).


Limitations and Exclusions of Liability


To the extent that the website and the information and services on the website are provided, our liability to you in relation to the use of our website or under or in connection with these terms and conditions, whether in contract, tort (including negligence) or otherwise, will be limited as follows: Ginial Arts and Crafts will not be liable to you for any loss or damage of any nature whether arising directly or indirectly from the use of or reliance on information obtained from this website; Ginial Arts and Crafts will not be liable for any consequential, indirect or special loss or damage and will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.


Nothing in these terms and conditions will limit or exclude our or your liability for death or personal injury resulting from negligence; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.


By using this website, you agree that the exclusions and limitations of liability set out in these terms and conditions are reasonable. If you do not think they are reasonable, you must not use this website.




If you breach these terms and conditions you will be held fully responsible for any loss suffered by Ginial Arts and Crafts as result of such breach and will be held accountable for all profits made from breaching these terms and conditions.


You agree to indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.



Other Websites


This website may contain links to other websites that are not under the control of and are not maintained by us. Ginial Arts and Crafts is not responsible for the content or reliability of the linked websites. Ginial Arts and Crafts provides these links for your convenience only but does not endorse the material on these sites.




The failure by Ginial Arts and Crafts to enforce at any time or for any period any one or more of the terms and conditions shall not be a waiver of them or the right at any time subsequently to enforce all terms and conditions.




If any provision of these terms and conditions shall be found by any court to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these terms and conditions which shall remain in full force and effect.


If any provision of these terms and conditions is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it valid and enforceable.




We may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website.  Please check this page regularly to ensure you are familiar with the current version.


Exclusion of Third Party Rights


These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.


Entire Agreement


These terms and conditions constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.


Jurisdiction and Governing Law


These terms and conditions shall be governed by and construed in accordance with English law. Any dispute, claim or matter arising out of, or relating to, these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.





Ginial Arts and Crafts respect your privacy and will take all reasonable care to treat your personal information as confidential.


Contract execution


Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.


Email newsletters


If you sign up to our newsletter we may use your email address to send information about our products and services. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.


Disclosure of personal information


We may disclose your personal data if we sell our business in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber-crime or to protect the website, rights, personal safety of person/s.


Customer Privacy Rights


If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which we may hold or process about you.





Agreeing to purchase


Please read through these Terms and Conditions of Sale carefully before agreeing to purchase from Ginial Arts and Crafts. All orders placed with and accepted by us are subject to these terms and conditions. If you are in any way unsure about the contents of this section then please email us at [email protected]


By confirming that your order is correct and you wish to proceed with your purchase of goods you agree to have read, fully understood and be bound by the Terms and Conditions of Sale.


We will acknowledge all orders placed through our website by an email to you - please check that this has not gone into your spam or junk mail box.




All prices are in GB pounds sterling with delivery charged extra at the point of checkout. Ginial Arts and Crafts currently only ship within the UK. Postage quoted is for mainland UK only. Any delivery costs outside of mainland UK will need to be confirmed and may incur additional costs to the customer eg. Scottish Highlands and Islands.




All payment for goods that are purchased via the website should be made through PayPal.


No goods will be dispatched until payment in full has been received.


Refusal to sell


Ginial Arts and Crafts may refuse to process any order or part thereof or refuse service to anyone at any time.




We will usually dispatch goods within 7 working days following receipt of your order although personalised goods can take up to 28 days. If your order cannot be fulfilled within these timescales we will email you and give you the option to cancel with a full refund or provide you with a date when the good will be dispatched. Ginial Arts and Crafts will not accept any liability for any good delivered outside any previously stated time or date.


Goods will need to be signed for and should be carefully inspected on delivery for any damage or shortfall. Any damage or shortfall should be reported to us within 24 hours of delivery by email at: [email protected] Ginial Arts and Crafts will not be held liable for damage or shortfall after this point.


We will not accept any liability for damage to goods at a customer’s property or any personal injury caused to the customer or any third party.



Right to cancel


You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of 7 working days, beginning on the day after you receive the goods, unless the good is made to your specifications or clearly personalised.


If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.


We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense


Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.



Product Information


We take particular care to source our wood from reputable suppliers within the UK. Wood is a natural product and will show variations in colour that can also change over time. It can also include small knots and flaws with no two pieces of wood being the same. Over time, small cracks can appear in the wood which is a completely natural process. While these are not faults, some customers make the decision to fill these cracks with special coloured waxes. Additional “cupping” of the wood can also occur which again is completely natural. In purchasing our wooden products you agree to accept the colour variations, small flaws and movements associated with the nature of wood that occur over time which will cause the product to change.


All our wooden products come treated with a suitable oil before dispatch and will require further treatment by you over time to maintain their condition - please see the separate product information sheets on our website. Ginial Arts and Crafts will not be held liable for any damage or personal injury caused when carrying out maintenance.  Should you require any further advice please do not hesitate to contact us via email at [email protected]





Ginial Arts and Crafts makes every effort to ensure that each of its products is safe and free from defect. You should always handle wood with great care because of possible splinters or spelks that can become embedded into the skin. When wood moves over time it can also result in sharp edges being exposed which can lead to cuts.


Some of our products require additional fixing or installation work. While some products are supplied with fixings/screws these may not be suitable in every situation and different fixings may be required. It is your responsibility to ensure that any  fixings and screws are suitable for the task in hand. If you are in any doubt about fixing or installing a product please seek further advice from a qualified tradesperson.


Ginial Arts and Crafts will not be held liable for any damage or personal injury caused when either carrying out fixing/installation work or when using its products.





These terms and conditions shall be governed by and construed in accordance with English law. Any dispute, claim or matter arising out of, or relating to, these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.